Commonwealth Local Government Forum

Local government service delivery

Equitable and efficient service delivery is at the heart of local government’s mandate. The resources in this section focus on the management and delivery of key strategic, corporate and technical services, ranging from those for which local government has direct responsibility, to shared service provision, and services for which local government is a partner.

Sub-topics:

  • Climate change management and adaption
  • Environmental management
  • Social services
  • Spatial/development planning
  • Strategic planning
  • Waste management and sanitation
  • Water and utilities
  • Partnerships for service delivery
  • Housing
  • Infrastructure

Featured

Local Government Benchmarking

he various facets of “measurement,” “comparison,” “evaluation,” and “monitoring” of government performance stubbornly continue to be topics of international relevance. Within this context, debates focusing on the subnational level of governance have been claiming more and more space in the academic and policy arenas. The extra attention given to the “local” is easier to explain. The decisions and actions of local executives have a very real and immediate impact on people’s lives. Local governments are the closest link to the State for the majority of the world population. They are responsible for crucial policy sectors such as spatial planning, transport, and utility services and are also the enablers of many social and cultural activities (LSE Cities 2016). While most people already lives in cities, urbanization trends will continue to put strain, but also relevance, on local government institutions around the globe. In fact, the decentralization of powers from nation states to local governments can currently be observed across jurisdictions.

Author: Nuno F. da Cruz Publisher: Global Encyclopedia of Public Administration, Public Policy, and Governance Publication year: 2016


Developmental Local Government in South Africa: Institutional fault lines

This paper provides a brief introduction to the recent history of, as well as the legal and policy framework for, local government in South Africa. It discusses the transformation of local government from a racially configured, illegitimate arm of the apartheid government into a system designed to produce developmentally oriented municipalities. The progress made by South African municipalities towards realising the vision of developmental local government is remarkable and unprecedented. Over the last 13 years, municipalities have embarked on the extension of infrastructure and development, whilst absorbing fundamental changes to their internal governance and management arrangements, financial management systems and intergovernmental responsibilities. The new local government system offers great potential for the realisation of a better life for all citizens, facilitated by a new generation of municipalities. However, the challenges remain huge and some of these can be attributed to institutional fault lines. These include challenges that come with large, inclusive municipalities, new executive systems and the political appointment of senior officials. The paper also identifies the downside of overzealous institutionalisation of community participation. With regard to intergovernmental relations, the paper highlights the need for a clearer definition of local government mandates and a greater recognition of the role of big cities. The current insistence on comprehensive intergovernmental alignment of policies and budgets is questioned, and suggestions are made to substitute this with an approach of selective alignment around key national priorities.

Author: Jaap de Visser Publisher: Commonwealth Journal of Local Governance Publication year: 2009


Can International Local Government Partnerships Make a Difference? Lessons from the Australia – Papua New Guinea Good Practice Scheme

This article explores the contribution that local government to local government partnerships can make in bringing about more effective and sustained decentralisation through developing the capacity of local governments to deliver improved services to the communities they serve. After almost 15 years of decentralization many of Papua New Guinea’s local governments struggle to maintain essential functions. Building on existing relationships, the Commonwealth Local Government Good Practice Scheme seeks to utilize the resources and knowledge of Australian local councils in partnership with those in Papua New Guinea to build capacity and improve the management and delivery of services to communities. This article examines the program to date, outlining both the successes and failures, but also the potential role such partnerships can play in the deepening of democratic governance at the local level.

Author: Donovan Storey Publisher: Commonwealth Journal of Local Governance Publication year: 2009


Local level service delivery, decentralisation and governance: A comparative study of Uganda, Kenya and Tanzania

This paper summarises key findings from a comprehensive analysis commissioned by the Japan International Cooperation Agency (JICA) of the nature of decentralisation in the three East African countries: Kenya, Uganda and Tanzania.The specific objectives of the study were: Provide a basic comparative analysis of the forms and processes of decentralisation reforms in the three countries. Analyse the specific modalities in the three countries for local service delivery planning and provision within the three sectors of basic education, primary health care and agricultural extension, with a particular emphasis on rural areas. TIDEMAND: Local level service delivery, decentralisation and governance: A comparative study of Uganda, Kenya and Tanzania CJLG May 2009 145. Explore the impact of the specific forms of decentralisation and local level service delivery arrangements in terms of efficiency, accountability (transparency) and democratic process (participation).

Author: Per Tidemand Publisher: Commonwealth Journal of Local Governance Publication year: 2009


BOOK REVIEW: The Theory and Practice of Local Government Reform

Structural reform has been one of the most important and hotly contested features of modern local government. From North America to Europe to Australasia, local government boundaries have been redrawn over the last two decades. In many countries it seems that structural change has been the ‘default’ option to which successive generations of policy makers are irresistibly drawn time and time again. And yet the reasons for the extraordinary popularity of this particular policy instrument and, more importantly, its impacts are under-researched. There is a dearth of rigorous empirical analysis of the costs and benefits and the relative effectiveness of different kinds of structural change and different approaches to implementing them. The Theory and Practice of Local Government Reform, edited by Brian E. Dollery and Lorenzo Robotti, is then a very welcome attempt to address these issues in comprehensive and comparative fashion, which draws upon expert knowledge of recent developments from across an impressive range of different countries and contexts.

Author: Steve Martin Publisher: Commonwealth Journal of Local Governance Publication year: 2009


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