Pacific \ Local government service delivery
Equitable and efficient service delivery is at the heart of local government’s mandate. The resources in this section focus on the management and delivery of key strategic, corporate and technical services, ranging from those for which local government has direct responsibility, to shared service provision, and services for which local government is a partner.
- Climate change management and adaption
- Environmental management
- Social services
- Spatial/development planning
- Strategic planning
- Waste management and sanitation
- Water and utilities
- Partnerships for service delivery
This ESCAP report examines three elements of e-government: service delivery, citizen uptake and connectivity. It finds that requirements for gender-responsive e-government include: investments in both data and connectivity; intermediaries who build women’s trust in online service delivery; and subsidised access and safe, inclusive public spaces. The report draws on experiences from Australia, Fiji, India, the Philippines and the Republic of Korea.
Author: United Nations Economic and Social Commission for Asia and the Pacific Publisher: United Nations Economic and Social Commission for Asia and the Pacific Publication year: 2016
Can International Local Government Partnerships Make a Difference? Lessons from the Australia – Papua New Guinea Good Practice Scheme
This article explores the contribution that local government to local government partnerships can make in bringing about more effective and sustained decentralisation through developing the capacity of local governments to deliver improved services to the communities they serve. After almost 15 years of decentralization many of Papua New Guinea’s local governments struggle to maintain essential functions. Building on existing relationships, the Commonwealth Local Government Good Practice Scheme seeks to utilize the resources and knowledge of Australian local councils in partnership with those in Papua New Guinea to build capacity and improve the management and delivery of services to communities. This article examines the program to date, outlining both the successes and failures, but also the potential role such partnerships can play in the deepening of democratic governance at the local level.
Author: Donovan Storey Publisher: university of Technology, Sydney Publication year: may 2009
This paper identifies types of citizen participation in local government in Australia, in particular focusing on the past two decades when local government systems have been the focus of intense reform. The paper considers the extent to which contemporary views of participatory governance have taken root at local and sub-local levels and concludes that despite reforms intended to engage local citizens more in local government activity, citizen participation has yet to develop significantly into arrangements that reach the level of participatory governance. It also argues that for participatory governance to be further developed, leadership may often have to come from organisations outside institutional local government
Author: Chris Aulich Publisher: university of Technology, Sydney Publication year: January 2009
Project management can be both complex and challenging. And when projects span multiple areas, are interdependent, and cost many millions of dollars, project managers play a mission-critical role.
Author: Microsoft Publisher: Microsoft Publication year: 2018
Local government have a pivotal role in city planning. However, meeting the conflicting priorities such as plan for urbanization, promote economic prosperity, ensure environmental sustainability besides creating safe, vibrant and liveable places, create major challenges for local administration. While rapid urbanization continue to displace people from their local places, the frequency of disaster events at the local scale and increasing disaster risks place unique challenges on people and their places. This emphasises the need for local government to understand the local places and invest in planning for cities that improve resilience and enhance human connectivity to their places. Meeting these multidimensional needs in local spaces require embedding local and scientific knowledge, past experiences and community expectation to plan and design cities that also deliver multiple social outcomes. Both place-based approach to city planning and creating disaster resilient cities have gathered momentum, however, they continue to occur in isolation. Maximizing these multiple social, environmental and economic outcomes, emphasize the need to align both resilience principles for sustainable urbanization and place based approach planning concepts to plan for places for people. Drawing from these principles and organizational change theory, a conceptual framework is proposed that provide a new lens for local government to plan for place based resilient cities. This place based approach for resilient cities framework incorporates the thinking for change as a dynamic process across the time scales and by understanding the relationship between people and their place. The model proposed is in an Australian context, yet has significant implication for communities at all levels when planning for places for people.
Author: Anumitra V. Mirti Chand Publisher: Procedia Engineering Publication year: 2018