Commonwealth Local Government Forum

Southern Africa \ Local government service delivery

Equitable and efficient service delivery is at the heart of local government’s mandate. The resources in this section focus on the management and delivery of key strategic, corporate and technical services, ranging from those for which local government has direct responsibility, to shared service provision, and services for which local government is a partner.

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Supporting local governance and local economic development – some experiences from Swaziland

In the December 2012 issue of this Journal, Lucy Slack and Susan Rhodes (2012) of the Commonwealth Local Government Forum (CLGF) introduced a new CLGF programme focussing on improving governance and service delivery at local level in selected Commonwealth countries in Southern and West Africa and South Asia (CLGF no date; CLGF 2015). The initiative is in the third year of its four-year lifespan and it is opportune to examine progress made so far towards achieving the development aims sought by the programme funders, CLGF and partners in 2012. This contribution will explore the operationalisation of the programme to date through a snapshot of implementation in one country under the Southern Africa component of the programme, Swaziland. It will briefly describe how the project emerged, what it intends to achieve, examine progress to date and conclude with some observations around what has been learned so far. The paper draws on the author’s work as Regional Adviser for the CLGF Southern Africa Programme based in Pretoria and project documentation (see Acknowledgements).

Author: Terry Parker Publisher: University of Technology Sydney Press Publication year: 2015


Urban agriculture in Botswana

Botswana, a middle-income country, is experiencing a sluggish economic growth and a rapid urbanisation which has brought in its wake high unemployment, poverty and food insecurity. This has led some people to engage in subsistence and commercial urban and peri-urban agriculture (UPA) to address these problems. However, in spite of its known advantages, uptake of UPA has been low for a number of reasons including: high GDP before the economic meltdown of recent years; a harsh climate; lack of water; poor access to land; and over-reliance on generous government handouts. Nevertheless, the extent of its practice and its contribution to food security – albeit modest – shows that it is a sector that needs to be encouraged and supported. Both central and local government can play a big role by providing land and infrastructure, and also by implementing an enabling policy and regulatory environment which promotes small- and medium-scale urban food production.

Author: Aloysius Clemence Mosha Publisher: University of Technology Sydney Press Publication year: 2015


Rise in resident associational life in response to service delivery decline by urban councils in Zimbabwe

Commonwealth Journal of Local Governance, Issue 15/16, June 2015 This article links the decline of service delivery in urban councils in post-independence Zimbabwe to a rise in levels of residents associations. Poorer urban residents cannot easily escape poor public sector service delivery by resorting to the private market. In response to declining service delivery by councils, ratepayers form residents’ associations to do three main things. First, they confront councils and pressure them to restore delivery capability. Second, they produce those services that councils are unable or unwilling to provide. Third, they defend residents against the predatory actions of councils. However, the capacities of residents’ associations in these three areas have yet to be established. Notably, limited formal opportunities exist for engagement between councils and residents’ associations which restricts their effectiveness. This paper argues that, if supported, residents’ associations can deepen local democracy while simultaneously facilitating the repair of councils’ capabilities – thus meeting disparate community demands and organising members to contribute to council recovery.

Author: Norbert Musekiwa, Kudzai Chatiza Publisher: CLGF/University of Technology, Sydney Publication year: 2015


Service delivery: focus on dipaleseng local municipality: Mpumalanga

The supply or lack of services impacts on people's quality of life, and so the Constitution of South Africa and other strategy documents emphasise the provision of services to all South African citizens irrespective of colour or creed. The services are vast and the responsibility for provision is divided between national, provincial and local authorities. This paper focuses on the delivery of services whose responsibility and accountability lies with the local municipalities, including: water; electricity; sanitation and refuse removal. The paper also explores the background to the recent unrest in the country with a focus on Dipaleseng Municipality, looking at its socio-economic situation, and challenges which include poverty, economic stability and provision of basic services. Sources of data include the South African media, journal articles, relevant documents, websites and databases.

Author: S'bonisile Zama Publisher: University of Technology Sydney Press Publication year: 2014


The local government system in Botswana

Botswana is a democratic republic with a two-tier system of government: central government is headed by the president, and local government headed by a mayor in towns/cities and a council chairperson in rural districts. There is no constitutional provision for local government the main legislative text is the Local Government Act 2012. The Ministry of Local Government and Rural Development is charged with providing policy direction and guidance. Local government comprises 16 administrative districts (ten rural, six urban). Under thee there are 20 sub-districts including four administrative authorities. Governance at local level is also based on a traditional system of villages headed by a kgosi (chief). This traditional system works cooperatively with the district councils. Although councils have legal powers to collect certain taxes, levies and fees, central government provides over 90% of their total recurrent revenue. Statutory council functions include provision of primary education, infrastructure,tertiary and access roads, health and sanitation, economic and physical development, collection and management of waste, and general maintenance of law and order.

Publisher: CLGF


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