This paper analyses poor service delivery at local government level, which is attributed to the politicisation of administrative components in municipalities, resulting in poor local governance. The public service delivery system has been perceived as one of the most important ways of reducing poverty through poverty alleviation programmes. As part of the South African government's cooperative system, key stakeholders in municipalities ought to adopt an integrated approach to public service delivery. An integrated approach to public service delivery demands that local municipalities, together with relevant stakeholders, integrate processes and services to ensure effective and efficient service delivery. This ultimately will result in an improved standard of living and sustainable livelihood for communities. With regard to public service delivery, local municipalities have the obligation of creating income opportunities people, especially the poor, with the sole aim of contributing towards poverty reduction and the realisation of the expectations of people, as stated in the South African government's White Paper of transforming public service delivery. The political interface in local municipalities greatly affects effective and efficient administration, as well as growth opportunities. Administrators, therefore, have the important function of ensuring that explicit assignments of objectives and administrative functions are wholly separated from the policymaking activities of government. This paper, therefore, suggests that municipalities adopt the merit system and abandon the spoils system that is highly characterised by political favours and political interferences. Political favours and interferences are dominant in local South African government, and they hinder the process of providing services equally.

This paper provides an overview of the efforts of successive Zambian governments to transform and institutionalise democratic local governance, and to come to grips with the socio-economic development challenges facing the country. It assesses the progress and challenges that governments are facing in their efforts to transform local government into democratic, developmental local governance.

Various forms of decentralization are recently pursued in the world, including developing countries. However, there has not been a coherent framework to access these intended outcomes generated by decentralization measures implemented in Asian and African countries. This book provides such a framework based on comparative analyses of different experiences of decentralization measures in six developing countries, where the policy rationale to “bring services closer to people” originated in different socio-political backgrounds. Although decentralization measures are potentially useful for attaining both political democratization and economic efficiency, what is often packaged under the umbrella of “decentralization” needs to be disaggregated analytically. Successful reforms need coherent approaches in which a range of stakeholders would become willing to share responsibilities and resources in order to achieve the ultimate outcome of poverty reduction in the developing countries.

How people can be persuaded to take more control of their own lives continues to be a subject of policy and academic debate, and the contribution of active citizens to improving societal well-being is high across different policy agendas. But the promotion of community self-help raises a wide range of questions - for people working in neighbourhoods, for policy makers, for politicians, and for residents themselves - about how we promote engagement, what would motivate people to become active, and more fundamentally about the ongoing relevance and value of community activity. DIY Community Action offers thought-provoking answers to these questions, based on detailed real-life evidence from over 100 community groups, each trying to combat neighbourhood problems. It presents a lively challenge to the existing thinking on contested debates, and proposes ways forward for community building. This timely publication is an engaging resource for policy makers, practitioners, academics, students and general readers interested in exploring community engagement and active citizenship. Its insightful analysis will be of interest to students of social policy, sociology, community work, housing and regeneration, local government studies and public policy.

This book is about the role that ideas, institutions, and actors play in structuring how we govern cities and, more specifically, what projects or paths are taken. Global changes require that we rethink governance and urban policy, and that we do so through the dual lens of theory and practice.