Commonwealth Local Government Forum

Local government service delivery

Equitable and efficient service delivery is at the heart of local government’s mandate. The resources in this section focus on the management and delivery of key strategic, corporate and technical services, ranging from those for which local government has direct responsibility, to shared service provision, and services for which local government is a partner.

Featured

Distance, Services, and the Decoupling of Citizen Perceptions of the State in Rural Africa

In most poor countries, basic services in rural areas are less accessible and of lower quality than those in urban settings. In this paper, we investigate the subnational geography of service delivery and its relationship with citizens’ perceptions of their government by analyzing the relationships between service access, satisfaction with services and government, and the distance to urban centers, using data from more than 21,000 survey respondents across 17 African countries. We confirm that access to services and service satisfaction suffer from a spatial gradient. However, distant citizens are less likely than their urban peers to translate service dissatisfaction into discontent with their government; distant citizens have more trust in government and more positive evaluations of both local and national officials. Our findings suggest that increasing responsiveness and accountability to citizens as a means of improving remote rural services may be less effective than promoters of democratic governance and citizen-centered accountability presume.

Author: Derick W. Brinkerhoff, Anna Wetterberg and Erik Wibbels Publisher: RTI International Publication year: 2016


Regional Library Models Project

Public libraries in NSW are managed by local councils in accordance with the Library Act 1939, with assistance from the State Government though the State Library. At present approximately 68 councils are party to regional library agreements which are enabled by s12 of the Act. Effectively this means that one council provides library services (or an aspect of library services) to neighbouring councils. Councils that are not party to regional library arrangements run their own public libraries, but often cooperate with neighbouring council libraries to some extent. In 2011 the Act was amended to add s12A which enables councils to propose alternate models for regional cooperation on libraries.

Author: Centre for Local Government, UTS Publisher: University of Technology, Sydney Publication year: 2016


The role of non-state actors in enhancing participatory governance and local development

This paper looks into the role of non-state actors in enhancing participatory governance and local economic development under the African Local Government Action Forum, with a main theme of: Enhancing Participatory Governance in Local Development; and a sub-theme of Linking participatory governance to local economic development and poverty reduction.

Author: J.M. Lusugga Kironde Publisher: http://siteresources.worldbank.org/CMUDLP/Resources/NONSTATE_ACTORS.pdf Publication year: 2016


Local governance to tackle multidimensional poverty and inequality

The general objective of this paper is to describe the position of Oxfam and ARCO on how local governance processes play a crucial role in the implementation of the 2030 Agenda for Sustainable Development. We believe that a common understanding and framework for local governance is urgently required to build more consistent and effective development strategies and initiatives. In particular, we aim to emphasise the importance of enabling local actors to lead and influence policy action and practices within a system of multilevel relations, in order to tackle multidimensional poverty and inequality. To achieve this end, we embrace the Sustainable Human Development approach in order to analyse local governance and policy issues in relation to the SDGs and the localization of these goals. In this respect, this paper contributes to Oxfam’s Theory of Change – based on the combination of active citizens and effective states (Green, 2012) – by integrating in both conceptual and operational terms the synergies between local action and national policies leading to social change for human “flourishing”.

Author: Mario Biggeri, Andrea Ferrannini, Lorenzo Paoli Publisher: Oxfam Publication year: 2016


Sustainable Human Development: A New Territorial and People-Centred Perspective

Integrating Amartya Sen's approach with the literature on place-based territorial development processes, this book recognises the interplay between the evolution of local development systems and the expansion of individual and collective capabilities.

Author: Andrea Ferrannini, Mario Biggeri Publisher: Palgrave Macmillian Publication year: 2016


1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18

© CLGF 2024 : Privacy Policy