Commonwealth Local Government Forum

Local government service delivery

Equitable and efficient service delivery is at the heart of local government’s mandate. The resources in this section focus on the management and delivery of key strategic, corporate and technical services, ranging from those for which local government has direct responsibility, to shared service provision, and services for which local government is a partner.

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‘We are not the only ones to blame’: district assemblies’ perspectives on the state of planning in Ghana

Planning has failed to exert effective influence on the growth of human settlements in Ghana. As a result, the growth of cities has been chaotic. The district assemblies, which are the designated planning authorities, are commonly blamed for this failure, yet little attention has been given to district assemblies’ perspectives of what factors lead to failures in planning. This paper attempts to fill this gap. Drawing on fieldwork in Ghana, it argues that, from the perspective of district assemblies, five major challenges inhibit planning, namely: an inflexible land ownership system, an unresponsive legislative framework, undue political interference, an acute human resource shortage, and the lack of a sustainable funding strategy. The paper concludes with proposals for reforming the planning system in Ghana.

Author: Eric Yeboah, Franklin Obeng-Odoom Publisher: University of Technology Sydney Press Publication year: 2016


Role of local government in Botswana for effective service delivery: challenges, prospects and lessons

This paper begins with an explanation of the nature of local government in Botswana, its structures, and their functions and accomplishments since independence. It then proceeds to look at the challenges, and considers measures for meeting them. It ends by looking at future prospects and draws some lessons.

Author: Keshav C. Sharma Publisher: University of Technology Sydney Press Publication year: 2010


Is monitoring implementation the key to preventing repeated workplace corruption?

This paper examines cases of low-level non-compliance in a municipal waste collection services and a state owned railway to identify some of the factors that could be contributing to reoccurring workplace corruption. The analysis suggests that a major factor in repeated workplace corruption is the failure to monitor and implement reforms recommended by investigations and existing organisational integrity systems.

Author: Ray Plibersek Publisher: University of Technology Sydney Press Publication year: 2010


Stronger communities? Changing prospects for community-led strategic planning in New Zealand

New Zealand’s Local Government Act 2002 ushered in a new phase in local government, a phase that is best characterised by the term ‘empowerment’. Not only were councils empowered to promote social, economic, environmental and cultural well-being, in contrast with previous more prescriptive legislation, but citizens were empowered to engage in community-led strategic planning. In many respects the new statute reflected contemporary international public management trends in which governance is increasingly being conducted via networks of public and private actors. However, with the change of government from a centre-left Labour-led coalition to a centre-right National-led government following the November 2008 general election, it is less certain that local government and communities will continue to experience a strengthening of the pluralisation of governance that has been a feature of the past decade. This article argues that the potential disempowerment of local government, and possible attenuation of community-led strategic planning in New Zealand, comes at a time when the momentum for devolution to local government and other communities is increasing elsewhere.

Author: Bruno Brosnan, Christine Cheyne Publisher: University of Technology Sydney Press Publication year: 2010


The emergence of community strategic planning in New South Wales, Australia: influences, challenges and opportunities

This paper investigates the emergence of community strategic planning in the New South Wales (NSW) local government sector, against the backdrop of a series of broad influences ranging from increased interest in participatory democracy through to sustainable infrastructure provision. It provides an understanding of how community strategic planning has evolved over the past few decades to embody these influences. The paper concludes with reflections on some common challenges and opportunities experienced by local councils in NSW that have undertaken voluntary community strategic planning or are in the process of developing community strategic plans. Given underlying similarities in the emergence of participatory long-term strategic planning in local government around the world, many of the experiences associated with the preparation of community strategic plans in the NSW context are likely to be of relevance to those undertaking similar processes in other jurisdictions.

Author: Jason Prior, Jade Herriman Publisher: University of Technology Sydney Press Publication year: 2010


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