Local government service delivery
Equitable and efficient service delivery is at the heart of local government’s mandate. The resources in this section focus on the management and delivery of key strategic, corporate and technical services, ranging from those for which local government has direct responsibility, to shared service provision, and services for which local government is a partner.
- Climate change management and adaption
- Environmental management
- Social services
- Spatial/development planning
- Strategic planning
- Waste management and sanitation
- Water and utilities
- Partnerships for service delivery
There is a trend the world over to make governments more accountable and responsive to local people through decentralisation of authority. Such an effort is aimed at overcoming inefficient allocation of natural resources by centrally administered agencies. The objective is to encourage participation of people in the decision-making process at the grassroots level. In India, the 73rd constitutional amendment of 1992 decentralised agriculture, irrigation and management of drinking water to the Panchayats. In West Bengal, the Panchayats were revitalised much before the constitutional amendment, soon after the Left Front government came to power. While the initial phase of Left Front rule saw enthusiastic participation by the village poor, when the water crisis reached a peak during the last years of Left Front rule, relatively few people in villages took part in government-sponsored initiatives. This leads to the core question: Why do more people not participate? Why are small cultivators and agricultural labourers, who are most profoundly affected by decisions regarding water management, even less inclined to be involved in decision-making? Participation at the Crossroads discusses decentralised governance and the politics of water management in India, with specific focus on West Bengal. Through fieldwork in villages during the last years of Left Front rule in the state, the author highlights the little studied aspect of local participation in decision-making processes relating to allocation of water. Through his case studies, the author shows how the unavailability of water is causing small cultivators to turn away from agriculture; the reasons behind the low turnout of small cultivators and agricultural labourers at village meetings; and how political interference at various levels in decentralisation creates problems, often leading to a skewed access to water. This timely and important book will be very useful to students and scholars of development studies, political science, public administration, anthropology, and sociology. It will also be invaluable to practitioners working in the fields of water policy and rural management.
Author: Bhaskar Chakrabarti Publisher: Orient BlackSwan Publication year: 2016
This ESCAP report examines three elements of e-government: service delivery, citizen uptake and connectivity. It finds that requirements for gender-responsive e-government include: investments in both data and connectivity; intermediaries who build women’s trust in online service delivery; and subsidised access and safe, inclusive public spaces. The report draws on experiences from Australia, Fiji, India, the Philippines and the Republic of Korea.
Author: United Nations Economic and Social Commission for Asia and the Pacific Publisher: United Nations Economic and Social Commission for Asia and the Pacific Publication year: 2016
Remember the Flicking Tail of the Lizard: how matauranga Maori is being woven into place-based regulatory decisions in Aotearoa. Te Mana Rauhï Taiao, the Environmental Protection Authority, is adopting a new and comprehensive approach to bringing mätauranga – the Mäori knowledge system – into its regulatory practice. This will potentially have an impact on decision-making on environmental protection in your local area.
Author: Kevin Jenkins Publisher: Policy Quarterly Publication year: 2019
Measuring Local Well-being: reflections on the Local Government (Community Well-Being) Amendment Bill. The Local Government (Community Well-being) Amendment Bill is designed to provide local authorities with greater legal freedom to make investments that will raise the well-being of their local community. The legislation is predicated on the assumption that people’s well-being is influenced by their local context. In order to identify the influence of changes in context generated by local investments, it is necessary to recognise that individuals differ in many ways and that the impact of any given investment can vary substantially from one person to the next. Indicators based on collections of individuals miss much of that variation. It is also necessary to recognise the variety of ways well-being can be measured. This short article raises both these issues by exploring three measures of well-being currently available on the 2018 Quality of Life survey.
Author: Philip S. Morrison Publisher: Policy Quarterly Publication year: 2019
The Institute for Governance and Policy Studies, in partnership with Victoria University of Wellington’s Health and Wellbeing distinctiveness theme steering group, hosted a symposium on ‘The Four Wellbeings for Local Government’ on 26 February 2019. The symposium heard brief presentations from eight invitees from local government, central government, the private sector and NGOs: Justin Lester, Lyn Patterson, Karen Thomas, Peter McKinlay, Wayne Mulligan, Meg Williams, Danielle Shanahan and Suzy Morrissey. Inspired by these addresses and by the ensuing discussion, this article considers what the reintroduction of the ‘four well-beings’ into the Local Government Act might mean for local decision making.
Author: Arthur Grimes Publisher: Policy Quarterly Publication year: 2019