Americas \ Local government service delivery
Equitable and efficient service delivery is at the heart of local government’s mandate. The resources in this section focus on the management and delivery of key strategic, corporate and technical services, ranging from those for which local government has direct responsibility, to shared service provision, and services for which local government is a partner.
Sub-topics:
- Climate change management and adaption
- Environmental management
- Social services
- Spatial/development planning
- Strategic planning
- Waste management and sanitation
- Water and utilities
- Partnerships for service delivery
- Housing
- Infrastructure
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Education and Research via the Open University Malaysia (OUM) – An Opportunity for Local Government
In this era, the provision of education and dissemination of research-based knowledge need not be restricted to conventional methods such as classroom settings and face-to-face interactions. Advancements in communications via improved technologies enable people from all over the world to seek knowledge to support their needs, conduct global research via teleconferencing, and study at their own pace wherever they are and according to their level of ability. Naturally governments, too, are aware of this flexibility to increase their effectiveness and improve the capacity of their staff.
Author: Siew Nooi Phang, Sze Wei Loo Publisher: Commonwealth Journal of Local Governance Publication year: 2009
The Theory and Practice of Local Government Reform
Author: Brian Dollery, Lorenzo Robotti Publisher: Edward Elgar Publication year: 2008
