Commonwealth Local Government Forum

Local government service delivery

Equitable and efficient service delivery is at the heart of local government’s mandate. The resources in this section focus on the management and delivery of key strategic, corporate and technical services, ranging from those for which local government has direct responsibility, to shared service provision, and services for which local government is a partner.

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Governance lessons from public-private partnerships: examining two cases in the Greater Ottawa Region

Commonwealth Journal of Local Governance, Issue 15/16, June 2015 This paper is concerned with studying the administrative and democratic effects of PPP procurement involved in the realisation of two PPP projects in the Greater Ottawa region: Gatineau’s Robert-Guertin Arena and Ottawa’s Lansdowne Park. First, the paper reviews the theory regarding PPPs and democratic municipal governance. Second, it proposes a normative framework of good governance in the municipal sector, tailor-made to infrastructure matters. Third, it analyses the decision-making process and contractual agreements of both projects in order to identify key issues regarding infrastructure PPPs in municipalities. It concludes by drawing lessons from the analysis of the two projects and discussing the potential implications of our findings.

Author: Joshua Jebuntie Zaato, Pierre-André Hudon Publisher: CLGF/University of Technology, Sydney Publication year: 2015


Does local government have capacity for enabling local economic development? Lessons from Jamaica

Commonwealth Journal of Local Governance - Issue 15, June 2014 Implementation of the Caribbean Local Economic Development Project (CARILED) began in 2012 in seven countries with a duration of six years, to support sustainable economic growth in the region. CARILED has introduced the idea of local economic development (LED) to the development debate in the region and has also brought the organisational capacity of local government, and local government’s role as facilitator of LED, to the fore. This paper assesses organisational behaviour and capability in local government in Jamaica to determine the state of readiness for a developmental role. The paper draws on two sets of research data to aid its analysis – a capacity audit (CAPAUD) conducted in 2010 and an organisational analysis (OA) commissioned by the Ministry of Local Government in 2010, both of which targeted a sample of local authorities in Jamaica. The study found that, when assessed against established criteria for an LED organisation - ie research and information provision; marketing and coordination; learning and innovation; and leadership - local government’s institutional and organisational capacity for development is unevenly distributed. For instance, local leaders understood organisational purpose but efforts to give effect to this appeared undeveloped, sporadic and uni-directional. It was also evident that participatory strategies are used to gain information from communities but these were often devoid of systematic research methodologies rendering formal community impact on local planning negligent. There is strong potential for the kind of administrative leadership required by a developmental local government to evolve, indicated by the quality of training, quantum of managerial/supervisory staff, and stability of staff establishment. However, this potential is threatened by the deficiencies in the non-traditional functional areas that are strategic to the organisation’s effectiveness as a facilitator of LED, ie alignment of community engagement/interface with LED priorities, diffusion of information technology in organisational processes, and use of policy analysis and development. These findings contribute important policy relevant information to regional discussions on the construction of alternative solutions to institutional and organisational problems in response to the economic crises of small island developing states (SIDS).

Author: Eris D Schoburgh Publisher: CLGF/University of Technology, Sydney Publication year: 2015


The local library across the digital and physical city: opportunities for economic development

Commonwealth Journal of Local Governance - Issue 15, June 2014 The paper considers the role of the public library as a community hub, engagement space, and entrepreneurship incubator in the context of the city, city governance, and local government planning. It considers this from the perspective of library experts and their future visions for libraries in a networked knowledge economy. Public libraries (often operated by or on behalf of local governments) potentially play a pivotal role in positioning communities within the global digital network. Fourteen qualitative interviews with library experts informed the study which looks at how the relationship between digital technology and the physical library space can potentially support the community to develop innovative, collaborative environments for transitioning to a digital future. The study found that libraries can capitalise on their position as community hubs for two purposes: first, to build vibrant community networks and forge economic links across urban localities; and second, to cross the digital divide and act as places of innovation and lifelong learning. Libraries provide a specific combination of community and technology spaces and have significant tangible connection points in the digital age. The paper further discusses the potential benefits for libraries in using ICT networks and infrastructure, such as the National Broadband Network in Australia. These networks could facilitate greater use of library assets and community knowledge, which, in turn, could assist knowledge economies and regional prosperity.

Author: Kirralie Houghton, Marcus Foth, Evonne Miller Publisher: CLGF/University of Technology, Sydney Publication year: 2015


What’s left, what’s been done and what next? England’s 2000 Rural White Paper: town council activities and a survey of town clerks

Commonwealth Journal of Local Governance - Issue 15, June 2014 The research discussed in this paper was prompted by the writer’s interest in the roles of England’s small country (market) towns. It has two aims: first, to discover the extent to which the work programmes announced in the British government’s Rural White Paper (RWP 2000) (DETR-MAFF 2000) are recognised by town clerks, and second, to find out what town councils are doing, either on their own, or with others, and to gauge the potential and desire that they have for a greater degree of autonomy for smaller councils. In both cases the data was gathered from an online questionnaire sent to town clerks.

Author: Gordon Morris Publisher: CLGF/University of Technology, Sydney Publication year: 2015


The state of HIV sector local governance in Malawi and Zambia: evidence from five districts

Commonwealth Journal of Local Governance - Issue 15, June 2014 The paper encapsulates the outputs of a Swiss Agency for Development Cooperation (SDC) funded project that aimed to improve HIV governance at the district level in Malawi and Zambia by encouraging public participation for more effective use of local resources. The methodology for this project, developed by the Institute for Democracy in Africa (Idasa) and SDC, included a barometer which assessed perceptions of district HIV governance among key stakeholders. Perceptions were gathered on governance principles of effectiveness, efficiency, rule of law, accountability, participation and equity. The stakeholders ranged from administrators, political representatives, community-based organisations and the private sector on the supply side and citizens on the demand or beneficiary side. The findings of the research indicate specific sector governance issues that may be generalised to governance. Communication and transparency appear to be major issues underpinning the bottlenecks and shortcomings in the district HIV governance. Information gaps have given rise to accountability deficits and coordination deficiencies. Addressing these matters would make more effective use of resources and lessen dependence on external funding sources.

Author: Justin Steyn Publisher: CLGF/University of Technology, Sydney Publication year: 2015


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