Local government service delivery
Equitable and efficient service delivery is at the heart of local government’s mandate. The resources in this section focus on the management and delivery of key strategic, corporate and technical services, ranging from those for which local government has direct responsibility, to shared service provision, and services for which local government is a partner.
- Climate change management and adaption
- Environmental management
- Social services
- Spatial/development planning
- Strategic planning
- Waste management and sanitation
- Water and utilities
- Partnerships for service delivery
There is a trend the world over to make governments more accountable and responsive to local people through decentralisation of authority. Such an effort is aimed at overcoming inefficient allocation of natural resources by centrally administered agencies. The objective is to encourage participation of people in the decision-making process at the grassroots level. In India, the 73rd constitutional amendment of 1992 decentralised agriculture, irrigation and management of drinking water to the Panchayats. In West Bengal, the Panchayats were revitalised much before the constitutional amendment, soon after the Left Front government came to power. While the initial phase of Left Front rule saw enthusiastic participation by the village poor, when the water crisis reached a peak during the last years of Left Front rule, relatively few people in villages took part in government-sponsored initiatives. This leads to the core question: Why do more people not participate? Why are small cultivators and agricultural labourers, who are most profoundly affected by decisions regarding water management, even less inclined to be involved in decision-making? Participation at the Crossroads discusses decentralised governance and the politics of water management in India, with specific focus on West Bengal. Through fieldwork in villages during the last years of Left Front rule in the state, the author highlights the little studied aspect of local participation in decision-making processes relating to allocation of water. Through his case studies, the author shows how the unavailability of water is causing small cultivators to turn away from agriculture; the reasons behind the low turnout of small cultivators and agricultural labourers at village meetings; and how political interference at various levels in decentralisation creates problems, often leading to a skewed access to water. This timely and important book will be very useful to students and scholars of development studies, political science, public administration, anthropology, and sociology. It will also be invaluable to practitioners working in the fields of water policy and rural management.
Author: Bhaskar Chakrabarti Publisher: Orient BlackSwan Publication year: 2016
This ESCAP report examines three elements of e-government: service delivery, citizen uptake and connectivity. It finds that requirements for gender-responsive e-government include: investments in both data and connectivity; intermediaries who build women’s trust in online service delivery; and subsidised access and safe, inclusive public spaces. The report draws on experiences from Australia, Fiji, India, the Philippines and the Republic of Korea.
Author: United Nations Economic and Social Commission for Asia and the Pacific Publisher: United Nations Economic and Social Commission for Asia and the Pacific Publication year: 2016
Author: ILO Publisher: ILO Publication year: 2021
At this point, little is known about local government responses to the economic crisis caused by COVID-19. This crisis is happening on Main Streets around the nation. This article examines how some local governments are taking collective action in partnership with other governments as well as with organizations at the local and regional levels. What is unique is that collective action is rare as it relates to traditional economic development practices, yet it is occurring and leading to offerings of multi-institutional grants and low-interest loans. However, some newer supply- and demand-side actions are the result of a lack of resources and need for expediency. Practitioners can learn about the collaborative economic development actions that governments are taking and how these partnerships can stabilize their local economies.
Author: Darrin H. E. Wilson Brad A. M. Johnson Eric Stokan Michael Overton Publisher: Wiley Online Library Publication year: 2020
This report – an outcome of an expert group meeting held on the challenge of local government financing in developing countries – documents both the challenges and solutions related to the ability of local governments to mobilize revenues from local resources. The report also identifies successful governance mechanisms for efficient and equitable provision of public services in metropolitan areas of developing countries, and shares experiences and methods to making public service provision more viable in peri-urban areas of large cities and in smaller urban centres of these countries.
Author: United Nations Human Settlements Programme (UN-HABITAT) Publisher: United Nations Human Settlements Programme (UN-HABITAT) Publication year: 2015